What a Top Labor Leader for Travel Learned From the Pandemic

The pandemic has taken a toll on the frontline workers at the Transport Workers Union, but action and compassion go a long way. Industry employers need to take note and make adjustments as their frontline workers return. — Ruthy Muñoz

For the Transport Workers Union of America (TWU), representing over 150,000 union workers across airlines, transit, utilities, railroads and other services, the pandemic has been a time of mourning — and yet a time for growth.

The union itself was born out of crisis, launching in New York City during the Great Depression. And it continues to tackle tough challenges, especially this past year, whether it was by airport baggage handlers, bus drivers, train conductors, or ticket agents, to name just a few jobs within TWU.

The union suffered the greatest loss of life to coronavirus within its transit division. Of 177 members nationwide succumbing to coronavirus across all the industries that TWU covers, the bulk of them —107 transit workers — occurred in New York, said Alex Garcia, international executive vice president of the TWU.

“We got a lot of infections and lost a lot of people in the airlines, but I can honestly tell you it’s a fraction compared to our transit,” said Garcia.

Airline workers have been the second most affected union group with 40 deaths to date and 2,091 confirmed cases of coronavirus since the beginning of the pandemic, an internal TWU report Skift reviewed showed. As of early May, the report showed 10 percent of TWU’s collective workforce has died as a result of Covid-19.

“The pandemic educated everybody on many things. What was interesting for us five as (TWU’s) leadership with three leaders living in New York, one in California by San Francisco and me living in Miami, is how three different governors approached it with the same airlines and public transit,” Garcia said. “They all took different approaches.”

Transport Workers Union International Executive Vice President Alex Garcia addressing a gathering of union workers. Photo courtesy of TWU

A father of identical triplet boys, Garcia, 51, started out working in the fleet service division at American Airlines at 19, before working his way up the union to his present leadership position. In his younger days, Garcia’s internship and volunteering experience with U.S. Senators Bob Graham and Bill Nelson helped eventually land Garcia in Washington, D.C. as a political representative for TWU on a national level before leading the union’s government affairs department.

Working in partnership with the International Association of Machinists and Aerospace Workers, Garcia said both unions, collectively representing a majority of airline employees, were instrumental in working on the CARES Act, which provided payroll protection to its workers.

During the pandemic, TWU got a vote on an American Airlines contract previously stuck for years at the national mediation board, within days of everything shutting down in March, 2020, Garcia said. TWU also landed a contract with Flight Services International flight attendants flying charter for Atlas Air and has opened contract renegotiations for Southwest flight attendants, fleet services and agents, he said.

Returning to traveling in April after being vaccinated, Garcia commuted every week between Miami and the nation’s capital to meet with airline workers. He said the union members often come up to him to talk about plane shortages, their problems or concerns and vaccine hesitancy, he said.

It’s an individual decision, but once the program runs out if someone tests positive, they’ll have to quarantine for 14 days using their sick time, he said. American, for example, doesn’t mandate the vaccine, but will give workers an extra day of vacation and 50 bucks to get a vaccine as an incentive. It’s more than most people have done, Garcia said.

“We’re not back to normal. But I’m an eternal optimist, I’m a glass half full guy not a glass half empty, so yeah I’ll say the future’s bright,” Garcia said.

As travel recovery continues, TWU is ramping up for a September in person conference in Las Vegas.

 

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