This training guide is designed to assist you and the members of your review panel through the work experience review process. The way each panel reviews the submitted experience packet may vary, but the end results should be consistent throughout the system.
Reviews will be conducted only by trained and certified personnel.
It is recommended each Base and Line review panel have a minimum of one (1) member of management and one (1) TWU member. When a review is being conducted, a minimum of one member of management and one TWU member is required.
This training guide will break the review process down into three
(3) major areas:
- Employee Responsibilities
- Review Panel Process
- Dispute Panel Process
Employee Responsibilities
Employee must submit 12(m) transfer request using the Jetnet online tool. After submitting the transfer request, the employee needs to download and complete the Work Experience Review forms.
Once the employee accepts an award online, the WER forms must be received by Talent Services within seven (7) calendar days, per Electronic Transfer and Bid System Changes Effective March 7th 2015. Art. 12, (12.11) Failure to timely submit the forms will result in being bypassed with a status of “not qualified”.
Completed forms should include but is not limited to forms in Experience Credit Form:
- WER form
- Related School transcripts
- Minimum of 48 credit hours in required 2 years
- Certificates/Licenses
- Diplomas
- Military records
- Previous Employer Release form
Work Experience should include:
- W-2’s, 1099’s or other tax records
- Valid contact names
- Current contact numbers
- A copy of completed “previous employer release of information form” should be sent to each employer
- Dates of employment
- Detailed description of work performed •Specialized tools and equipment utilized
- Number of hours per week worked
- Licenses and Certificates
- Non-English documents must be accompanied by a certified English translation.
THE EMPLOYEE IS RESPONSIBLE FOR ALL DOCUMENTS BEING ACCURATE AND LEGIBLE
It is highly recommended the completed forms and the review process be discussed with a local union representative before supplying the information to Talent Services.
REVIEW PANEL PROCESS
A review panel consists of a minimum of one (1) member of management and one (1) TWU Representative. The panel can call on subject matter experts for additional help.
All members must have completed WER training.
The review panel will review the work experience packet, as a group, within seven (7) days of receipt. If unable to complete within (7) days, the employee will not be bypassed.
Determine work experience
- Convert time (hours per week) into months for one (1) year related experience:
- 40 per week x 52 = 2080 for 12 months.
- 20 per week x 52 = 1040 for 6 months.
- When contacting references to verify work experience and length of service, including hours per week, do not use the word “credit”
- the word “credit” is associated with financial information
Foreign documents/references
- It’s the employee’s responsibility to ensure that non-English documents are accompanied by a certified English Translation.
- Whenever possible the WER panel will attempt to contact foreign references. It’s the employee’s responsibility to ensure the contact person can speak English or has someone to translate for WER panel.
Notes Should Be Taken on the WER Form
- Document dates and times called
- Note the names of all people you contact
- Document if you are unable to reach a contact
- Note the time if a message was left
- Three (3) calls in three (3) days minimum
- If no response by the end of the third day, the experience is deemed “unverifiable”
- If message is left for a return call, ensure that you provide a phone number that will be answered
Determine if the work history is “Related” to Logistics, Supply, Inventory Control, Inventory Management, AA Cargo (continuous, verifiable 1 year), Warehouse
and Distribution, etc.
- If the panel needs clarification, it may be necessary to interview the candidate. Set up a day and time. The interview may be done in person or over the phone.
- Online verification is allowed such as: state licenses, language translations, military job codes, etc.…
Additional Types of Experience
- Military
- DD214 for active service (month for month) for Supply related experience. Inventory, comp, shipping-receiving, issuing, counts, etc.;
- Reservist:1 year service equals 1 month experience
- Military job codes online reference – http://usmilitary.about.com/od/enlistedjobs/a/arjobs.htm
- Aircraft Maintenance Experience • A&P-Twelve (12) months related experience for each license.
Finalizing award
- Total the work experience awarded and complete the award form
- Submit all forms and notes to Talent Services in electronic format
Talent Services
- Talent Services will verify receipt of documents
- Talent Services sends copy to ATD office
- Talent Services will assign WER to a panel for review.
- Once returned from panel, Talent Services will send Award form to employee’s manager
- Manager presents award form to employee.
Adding Information
- Additional information may be submitted to Talent Services only if it is submitted prior to the completion of the review
- In the event the employee gains additional work experience after the award, the employee can submit that information to Talent Service to be reviewed at any time.
Dispute process
- If the employee disagrees with the award, the employee has fourteen (14) calendar days from the date the award is received to appeal through the employee’s local union office.