There are forgot userid and forgot password reset prompts on the Computershare login page. If you are still unable to login, you’ll have to call Computershare
If this is your first time to log in, your global identifier is your social security number and your PIN is the one provided to you by Computershare.
If you don’t remember your PIN/password, call Computershare so they can reset it for you. They can be reached at 1-888-608-2588 (domestic) and 1-781-575-4351 (international). Press “0” or say “representative” three times to be connected with a member of the team who can help you.