Employees and retirees will begin using the new retirement tools and services in phases based on workgroup:
Phase 1 – March 2011
| Agents | Flight Attendants |
| Representatives | TWU-represented employees |
| Planners | Management employees |
| Support Staff | AA Retirees |
Phase 2 – Planned for the latter half of 2011
| Pilots |
“MY PENSION” IN BENEFITS SERVICE CENTER
The new pension calculator is located in Benefits Service Center, the same tool you use today to complete health benefits enrollment. Benefits Service Center offers convenient access to Jetnet and eHR resources, as well as direct access to chat or e-mail assistance from an HR Services representative when needed.
What’s on “My Pension”?:
- Pension details – see personal pension data including pre-retirement survivor (QPSA) or former spouse beneficiary details
- Pension estimator – estimate pension payments by age or retirement date
- Change plan view – see other pension details if vested in more than one AA plan
- Online pension package request – automated process to request pension paperwork if commencing pension at time of retirement
- Mouse over (hover) text – Read descriptions of pension terms and data
- Pension forms – link to pension or divorce forms
AA retirees who have commenced pension benefits can now access Benefits Service Center to:
- View pension payment history
- View pension deductions
- Update federal tax information
- Update direct deposit information
- Update pension benefit mailing address via Update MY Information on Jetnet’s homepage.
RETIREMENT SERVICES
When you’re ready, HR Services will walk you through the retirement process via phone at 800-4HR-2000 (800-447-2000) through an easy two-call process with “no appointment-required” counseling during business hours.
Refreshed Retirement Planning Page
An updated Retirement Planning page offers step-by-step resources. A new retirement checklist will walk you through what you need to know about retirement. You’ll also find resources for Medicare, Social Security, financial planning and schedules for retirement seminars and webinars led by retirement specialists.
Questions?
Can’t find it? Use the HR Assistant to chat live with an HR Services representative 8 a.m. – 5 p.m. Central time Monday – Friday or to send a secure e-mail message 24 hours a day.
| Pension & Retirement Services | ||
| Resource | Was | NOW |
| Online Pension Estimator | Access via link on Jetnet Retirement Planning page | Access My Pension via the Benefits Service Center link on Jetnet’s Benefits Page or Retirement Planning page
To replace old AART estimates, enter previous date or age details in the new pension calculator. |
| Retirement Planning Info | Jetnet Retirement Planning Page | Jetnet Retirement Planning page (updated and refreshed) |
| Retirement Seminars | In-person visits scheduled for various locations during year | In-person visits scheduled for various locations during year, plus online/conference call type webinars (live and recorded) to provide more flexibility for employee participation |
| Pension forms location | e-HR | Pension and divorce related forms will be located under the My Pension tab in Benefits Service Center |
| Retirement Counseling | Employees schedule face-to-face or telephonic counseling sessions with Retirement Services during operating hours | HR Services will conduct “no appointment necessary” telephonic counseling for employees during operating hours |