Social Media Policy – PLEASE READ

Your on-line postings must not adversely impact American Airlines, its subsidiaries or any of its affiliates. You are personally responsible for all content you post on social media and networking sites. Remember that it is difficult, if not impossible, to delete content once it is posted to a site. Be cautious whenever posting information to a Website.

Employees should note these guidelines for all postings:

  • Comply with all applicable American policies and guidelines, including the Standards of Business Conduct.
  • Be aware that your off duty conduct may affect your employment. • Remember that you, not the Company, are responsible for any type of social media activities in which you engage or host.
  • Seek and obtain permission from the Company before using any of its trademarks in any context outside of the workplace. This includes blogs or other social media in which you may participate.
  • Do not post a blog, wiki or social network site under the Company or Corporate header, or such that it appears to be endorsed by or originated from American.
  • You must not comment on proprietary or confidential information such as the Company’s business performance, business plans or prospects anywhere in the world.
  • While it is against company policy to publish any Company material or reports that are meant to be internal or private, please contact Corporate Communications if you wish to request any type of exception to the policy.
  • Respect your audience and your coworkers. These venues are not the forum to make disparaging comments about supervisors, co-workers, customers or the Company.
  • Do not post anything publicly that would potentially embarrass you or the Company, or which could call into question your or the Company’s reputation, including photographs or other images.
  • Do not use ethnic slurs, personal insults, obscenity, or engage in any conduct that violates the Company’s policies or that would not be acceptable in the workplace.
  • When you participate in any social media platform and mention, or can be associated, with the Company, write in the first person. You must make it clear that you are speaking for yourself and not on behalf of the Company.
  • Do not disclose restricted, confidential or proprietary information concerning any co-worker, customer or contractor or relating to the Company or any of its subsidiary companies.
  • Obey the law. Do not post any information or conduct any online activity that may violate applicable local, state or federal laws or regulations. (Likewise, the Company fully respects whatever legal rights or protections individuals may have regarding statements or postings, and nothing in the Social Media Policy should be interpreted as inconsistent with this.)
  • When participating in any social networking site for any reason, you are responsible for reading, understanding, and complying with the site’s terms of use.

For more information, see: Overview of Social Media Policy